jliok Terms and Conditions for Philippine Players

By accessing jliok.net, creating an account, or placing a bet on any market or game available on the platform, you acknowledge that you have read and fully understood these Terms and agree to be bound by them. These Terms apply to every visit, transaction, and interaction you have with jliok.

jliok reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Your continued use of the platform after changes are published constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically.

To open and maintain a jliok account, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. jliok does not permit gaming by minors under any circumstances.
• You must be located in a jurisdiction where online betting is legally permitted. It is your responsibility to verify that using jliok is lawful in your location.
• You must not be self-excluded from jliok or any affiliated gaming platform.
• You must not be acting on behalf of another person or operating the account as a third party.
• You must not be a current employee of jliok, its affiliates, or any associated service providers involved in operating the platform.

jliok may request proof of age and identity at any time. Accounts where eligibility cannot be verified will be suspended until the required documentation is provided. Any winnings accumulated on an account that is found to be ineligible may be forfeited.

Each person may hold only one jliok account. Duplicate accounts — whether created under the same name, address, email, phone number, payment method, or device — are not permitted. jliok actively monitors for duplicate registrations and will close any additional accounts found, with any associated balances subject to review.

Accurate Information

You must provide accurate, complete, and truthful information when registering your jliok account. This includes your full legal name, date of birth, Philippine address, contact number, and email address. Providing false information is grounds for immediate account closure and forfeiture of any balance.

Verification (KYC)

jliok is required to verify the identity of all players before processing withdrawals. You will be asked to submit a valid Philippine government-issued identification document — a driver's licence, passport, SSS/UMID card, or similar — along with proof of address where applicable. Verification is a standard requirement across all licensed gaming platforms and protects both you and jliok against fraud.

Account Security

You are solely responsible for maintaining the confidentiality of your jliok username and password. Do not share your login credentials with anyone. If you suspect that someone has gained unauthorised access to your account, contact jliok support immediately. jliok will not be held liable for losses resulting from unauthorised access caused by a player's failure to keep their credentials secure.

All deposits to and withdrawals from your jliok account are processed in Philippine Peso (₱). jliok supports the following payment methods for Philippine players: GCash, Maya, GrabPay, Coins.ph, BDO online banking, BPI online banking, UnionBank online banking, InstaPay, PESONet, and Visa/Mastercard debit or credit cards.

Deposits

Deposits are generally credited to your jliok wallet within a few minutes of confirmation from the payment provider. Minimum deposit amounts vary by payment method and are displayed at the point of transaction. jliok does not charge fees on deposits, but your payment provider may apply their own transaction charges.

Withdrawals

Withdrawal requests are processed once your identity has been verified. Withdrawals are returned to the same payment method used for the corresponding deposit where possible. Processing times are typically within a few hours for e-wallet methods (GCash, Maya) and up to one to three business days for bank transfers. jliok reserves the right to carry out additional security checks before processing any withdrawal.

Minimum and Maximum Limits

Minimum and maximum transaction limits apply and vary by payment method. These are displayed in the cashier section of your jliok account at the time of transaction. jliok reserves the right to adjust these limits at any time.

All bets placed on jliok are subject to the specific rules of the relevant sport, market, or game. General betting rules applicable across all markets include:

• All bets are final once confirmed on the bet slip. You cannot cancel or amend a confirmed bet unless the Cash Out feature is available and activated by you prior to the event settling.
• Bets are settled based on the official result as reported by the relevant governing body. In the event of a dispute, jliok's determination of the result shall be final.
• In the event of an obvious pricing error (a manifest error), jliok reserves the right to void affected bets and return stakes. A manifest error is defined as odds that were clearly incorrect due to a technical fault or human error.
• If an event is abandoned, postponed, or cancelled, bets will be settled in accordance with the relevant sport-specific rules published in the help section of the jliok platform.
• Minimum and maximum stake amounts per bet are set by jliok and displayed at the point of placing the bet. These limits may vary by market, event, and account.
• Accumulator bets require all selections to win for the bet to pay out. One losing leg voids the entire accumulator unless a specific market rule states otherwise.

Live In-Play Betting

Live in-play bets on jliok are subject to a brief acceptance delay during which the odds are checked against the live market. jliok reserves the right to refuse or void a live bet that was placed on incorrect odds due to a technical delay or error in the live feed. This is standard practice across all regulated betting platforms and is not a discretionary decision made against individual players.

jliok may offer bonuses, free bets, and promotional offers from time to time. Each promotion comes with its own specific terms, including wagering requirements, minimum odds conditions, eligible markets, and expiry dates. These terms are published alongside each individual promotion.

• Bonuses are credited to your jliok account upon meeting the qualifying conditions of the relevant promotion.
• Bonus funds and free bets are non-withdrawable until wagering requirements have been met. Only cash profits generated from bonus activity may be withdrawn, subject to the completion of wagering requirements.
• jliok reserves the right to withdraw, modify, or cancel any promotion at any time without notice, particularly where there is evidence of abuse or where a technical error has resulted in an incorrectly applied bonus.
• Players who open multiple accounts to claim the same promotion will have bonus funds forfeited and may have their accounts closed.
• Unless stated otherwise, promotions are intended for recreational players. jliok reserves the right to exclude specific accounts from promotional offers at its discretion.

The following activities are strictly prohibited on jliok and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Opening more than one account, whether under your own name or another person's name.
• Using automated software, bots, scripts, or any technical tools to place bets or interact with the platform in an automated manner.
• Exploiting technical errors, malfunctions, or manifest errors in odds pricing to generate artificial profit.
• Engaging in matched betting, arbitrage betting, or any other systematic strategy designed to guarantee profit regardless of outcome using bonus funds.
• Using jliok for any money laundering, fraud, or financial crime activity. jliok is required by law to report suspicious transactions to relevant Philippine authorities.
• Allowing or facilitating access to your account by any third party, including family members, for the purpose of placing bets.
• Colluding with other players on jliok or at external games to gain an unfair advantage.
• Using jliok while knowingly possessing inside information about an event — for example, knowledge of a match-fixing arrangement or advance knowledge of a team's injury news before it is publicly available.

jliok is committed to promoting responsible gaming. We believe that betting should be an enjoyable form of entertainment — not a source of financial stress or personal harm. To support this, jliok provides the following tools to all players:

• Deposit Limits — Set daily, weekly, or monthly caps on how much you can add to your jliok wallet.
• Session Time Reminders — Receive alerts when you have been playing for a set amount of time.
• Cooling-Off Period — Temporarily lock your account for a defined period if you need a break.
• Self-Exclusion — Permanently exclude yourself from jliok if you feel your gambling has become problematic. Self-exclusion requests are processed immediately.
• Reality Checks — On-screen notifications during gaming sessions that show how much time you have spent and how much you have wagered.

If you are concerned about your gambling behaviour or that of someone you know, please visit the Responsible Gaming section of jliok for guidance, self-assessment tools, and information on external support organisations available in the Philippines.

The collection, processing, and storage of your personal data by jliok is governed by our Privacy Policy. By registering an account on jliok, you consent to the processing of your personal data in accordance with that policy.

jliok collects personal data for the purposes of account management, identity verification, payment processing, regulatory compliance, and customer support. We do not sell your personal information to third parties for marketing purposes. Data may be shared with payment processors, identity verification providers, and regulatory bodies as required by law.

All content on jliok.net — including but not limited to the platform design, logos, text, graphics, game interfaces, software, and data — is the intellectual property of jliok or its licensors. You may not copy, reproduce, distribute, or create derivative works from any jliok content without prior written permission.

The jliok brand name and logo are trademarks. Unauthorised use of jliok trademarks in connection with any product or service is prohibited and may result in legal action.

jliok provides the platform on an "as is" and "as available" basis. While we work hard to maintain platform availability and accuracy, we cannot guarantee uninterrupted access at all times. jliok will not be liable for:

• Losses resulting from technical failures, system downtime, or interruptions to the platform that are beyond our reasonable control.
• Losses resulting from a player's failure to maintain the security of their account credentials.
• Any indirect, consequential, or incidental losses arising from the use of jliok, beyond the return of any affected stakes where applicable.
• Decisions made based on inaccurate information provided to jliok by third-party data providers, such as incorrect live scores or fixture details.

jliok's total liability to any player in any circumstances shall not exceed the amount of that player's deposited funds at the time of the incident giving rise to the claim.

jliok reserves the right to suspend or close any account at its discretion, with or without prior notice, where:

• A breach of these Terms is detected or suspected.
• A player's account is found to be ineligible as described in Section 2.
• Suspicious activity, fraud, or money laundering is suspected.
• A player requests account closure or self-exclusion.
• jliok is required to do so by a regulatory authority or court order.

In the event of account closure for reasons other than a Terms breach, any remaining balance of verified funds will be returned to the player via their registered payment method within a reasonable timeframe. Balances associated with accounts closed for Terms breaches are subject to review and may be forfeited.

jliok may amend these Terms at any time. Material changes will be communicated to players via email to the registered address or through a notification displayed on the jliok platform. The updated Terms will take effect from the date published on this page. If you continue to use jliok after the effective date of an amendment, you are deemed to have accepted the revised Terms.

We recommend bookmarking this page and checking it periodically, particularly before making significant deposits or bets, to ensure you are always working from the most current version of the Terms.

These Terms and any dispute arising from your use of jliok shall be governed by and construed in accordance with applicable Philippine laws and relevant gaming regulations. Any disputes not resolved through jliok's internal complaints process shall be subject to the jurisdiction of the competent courts of the Philippines.

jliok operates in compliance with applicable Philippine online gaming regulations. Players are responsible for ensuring that their use of jliok complies with all applicable local laws in their jurisdiction.

If you have any questions, concerns, or complaints regarding these Terms, the jliok platform, or any transaction on your account, our support team is available 24 hours a day, seven days a week.

• Email: support@jliok.net
• Live Chat: Available from your jliok account dashboard at any time
• FAQ: Visit our FAQ page for answers to the most common questions from Filipino players

We aim to respond to all email enquiries within one business day. Live chat responses are typically immediate during standard hours and within a few minutes outside of peak periods.